Privacy Policy and Terms of UseLast Updated: 5 March 2025
Welcome to our platform (https://portal.pharminex.org) (“the App”), provided by Metric Media Pte Ltd (“we”, “our”, “us”). This document governs your use of our App and explains how we collect, use, and protect your information. By accessing or using the App, you agree to the terms outlined in this Privacy Policy and Terms of Use. If you do not agree with any part, please do not use our service.
1. Privacy Policy1.1. Introduction & ScopeThis Privacy Policy explains what information we collect from you, how we use it, and your rights in relation to that information. We comply with all applicable Singapore laws, including the Personal Data Protection Act (PDPA).
1.2. Information We CollectPersonal Details: Such as your name, email address, contact information, and any other details you provide during registration or event sign-up.Professional & Employment Information: Including employment details, salary expectations, and CV uploads. This information helps us tailor our services to the life science industry.Usage Data: Information automatically collected when you use our App, including IP address, browser type, device details, and cookie data.Payment & Subscription Details: Data related to your membership payments processed by third-party services (e.g., Stripe).
1.3. How We Collect Your InformationDirectly from You: When you register, sign up for events, or complete surveys.Automatically: Through cookies, analytics tools, and similar technologies when you interact with the App.
1.4. How We Use Your InformationWe use your information to:
Deliver, operate, and improve our service.Manage billing, subscriptions, and memberships.Communicate important updates, marketing information, and personalized content.Conduct market research and surveys, including gathering aggregated data (e.g., salary trends, survey responses, CV details) to improve our services and for research purposes.Share with our appointed partners for service enhancements – always in an aggregated or anonymized format where individual identities remain strictly confidential.
1.5. Data Ownership and Aggregated Data UseData Ownership: By using the App, you consent to Metric Media Pte Ltd responsibly managing and utilizing the information you provide to enhance our services, personalize your experience, and support ongoing improvements, in full compliance with applicable laws. We use this information primarily to operate, promote, and continuously improve our service.Aggregated Data: We reserve the right to analyze and share aggregated data – such as survey results, salary expectations, and anonymized CV information – including selling such data to third parties. This data is handled in a manner that does not identify individual users.
1.6. Data Security and RetentionWe implement robust security measures to protect your personal information and retain data only for as long as necessary to fulfill the purposes described or as required by law. You may request access, correction, or deletion of your personal data by contacting us.
1.7. Disclosure & SharingWe may share your information:
With trusted third-party service providers (e.g., payment processors).With appointed partners for service improvement, always in an aggregated or anonymized format.When required by law or to protect our rights.
1.8. Changes to the Privacy PolicyWe may update this Privacy Policy from time to time. Changes will be posted on the App, via email or any reasonable channels with an updated effective date. It is your responsibility to review the policy periodically.
1.9. Contact InformationFor any questions or concerns about our Privacy Policy, please contact us at:
Email: hello@pharminex.org
2. Terms of Use2.1. Introduction & AcceptanceBy accessing and using our App, you agree to these Terms of Use. These terms apply to all users and members of our platform. If you do not agree with these terms, please discontinue using the App.
2.2. DefinitionsUser/Member: Any individual who accesses, registers, or uses our App.Platform/App: The membership service provided by https://portal.pharminex.org, Metric Media Pte Ltd.Content: Any text, images, videos, or other information posted on the App.2.3. User Registration & Account ResponsibilitiesYou must provide accurate, current, and complete information when creating your account.You are responsible for safeguarding your account credentials and for all activities that occur under your account.2.4. Membership & Subscription TermsSubscription Fees: The App may require a recurring subscription fee (e.g., $10 per week) for restricted access. Payments are processed securely via third-party services.Membership Review: We reserve the right to review and, if necessary, reject or refund memberships if a user’s profile is deemed unsuitable for the professional nature of our platform. This is intended to maintain a high-quality community primarily for all other users, life science professionals, service providers, and recruiters.2.5. Event Registration TermsEvent Eligibility: Events hosted on the platform are primarily for life science professionals.Acceptance of Registrations: We reserve the right to accept or decline event registrations at our discretion. Not all registrations may be accepted to maintain the quality and focus of the event.2.6. Payment & Refund PoliciesPayment Processing: All payments for subscriptions are processed by secure, third-party services.Refunds: Refunds for subscriptions may be issued at our discretion if the profile or membership is found unsuitable. Detailed refund policies are provided within the App.2.7. Intellectual Property & User-Generated ContentIntellectual Property: All content and materials on the App are owned by Metric Media Pte Ltd or our licensors.User-Generated Content: When you post content on the App, you grant Metric Media Pte Ltd a non-exclusive, royalty-free license to use, modify, display, and distribute your content to operate, promote, and improve the service. This includes the right to use aggregated data (e.g., survey responses, salary expectations, CV information) for research and service development, while protecting individual privacy.2.8. Acceptable Use & Prohibited ConductYou agree to use the App only for lawful purposes and in a manner that does not infringe on the rights of others.Prohibited activities include unauthorized access, distributing malware, harassment, and any conduct that disrupts the service.2.9. Disclaimers & Limitations of LiabilityThe App is provided on an “as is” and “as available” basis, without any warranties, express or implied.Metric Media Pte Ltd shall not be liable for any indirect, incidental, or consequential damages arising from your use of the App.2.10. IndemnificationYou agree to indemnify and hold harmless Metric Media Pte Ltd from any claims, damages, or expenses arising from your use of the App or breach of these Terms.
2.11. Governing Law & Dispute ResolutionThese Terms shall be governed by and construed in accordance with Singapore law. Any disputes arising from your use of the App shall be resolved in the courts of Singapore.
2.12. Modifications to the TermsWe may modify these Terms at any time. Changes will be communicated via the App, and your continued use of the service constitutes acceptance of the updated terms. Please review the Terms periodically.
2.13. Termination & SuspensionMetric Media Pte Ltd reserves the right to suspend or terminate any account or access to the App for violations of these Terms or for any other reason at our discretion.
2.14. Contact InformationFor any questions or concerns regarding these Terms of Use, please contact us at:
Email: hello@pharminex.orgBy using our App, you acknowledge that you have read, understood, and agree to this combined Privacy Policy and Terms of Use.
Welcome to our platform (https://portal.pharminex.org) (“the App”), provided by Metric Media Pte Ltd (“we”, “our”, “us”). This document governs your use of our App and explains how we collect, use, and protect your information. By accessing or using the App, you agree to the terms outlined in this Privacy Policy and Terms of Use. If you do not agree with any part, please do not use our service.
1. Privacy Policy1.1. Introduction & ScopeThis Privacy Policy explains what information we collect from you, how we use it, and your rights in relation to that information. We comply with all applicable Singapore laws, including the Personal Data Protection Act (PDPA).
1.2. Information We CollectPersonal Details: Such as your name, email address, contact information, and any other details you provide during registration or event sign-up.Professional & Employment Information: Including employment details, salary expectations, and CV uploads. This information helps us tailor our services to the life science industry.Usage Data: Information automatically collected when you use our App, including IP address, browser type, device details, and cookie data.Payment & Subscription Details: Data related to your membership payments processed by third-party services (e.g., Stripe).
1.3. How We Collect Your InformationDirectly from You: When you register, sign up for events, or complete surveys.Automatically: Through cookies, analytics tools, and similar technologies when you interact with the App.
1.4. How We Use Your InformationWe use your information to:
Deliver, operate, and improve our service.Manage billing, subscriptions, and memberships.Communicate important updates, marketing information, and personalized content.Conduct market research and surveys, including gathering aggregated data (e.g., salary trends, survey responses, CV details) to improve our services and for research purposes.Share with our appointed partners for service enhancements – always in an aggregated or anonymized format where individual identities remain strictly confidential.
1.5. Data Ownership and Aggregated Data UseData Ownership: By using the App, you consent to Metric Media Pte Ltd responsibly managing and utilizing the information you provide to enhance our services, personalize your experience, and support ongoing improvements, in full compliance with applicable laws. We use this information primarily to operate, promote, and continuously improve our service.Aggregated Data: We reserve the right to analyze and share aggregated data – such as survey results, salary expectations, and anonymized CV information – including selling such data to third parties. This data is handled in a manner that does not identify individual users.
1.6. Data Security and RetentionWe implement robust security measures to protect your personal information and retain data only for as long as necessary to fulfill the purposes described or as required by law. You may request access, correction, or deletion of your personal data by contacting us.
1.7. Disclosure & SharingWe may share your information:
With trusted third-party service providers (e.g., payment processors).With appointed partners for service improvement, always in an aggregated or anonymized format.When required by law or to protect our rights.
1.8. Changes to the Privacy PolicyWe may update this Privacy Policy from time to time. Changes will be posted on the App, via email or any reasonable channels with an updated effective date. It is your responsibility to review the policy periodically.
1.9. Contact InformationFor any questions or concerns about our Privacy Policy, please contact us at:
Email: hello@pharminex.org
2. Terms of Use2.1. Introduction & AcceptanceBy accessing and using our App, you agree to these Terms of Use. These terms apply to all users and members of our platform. If you do not agree with these terms, please discontinue using the App.
2.2. DefinitionsUser/Member: Any individual who accesses, registers, or uses our App.Platform/App: The membership service provided by https://portal.pharminex.org, Metric Media Pte Ltd.Content: Any text, images, videos, or other information posted on the App.2.3. User Registration & Account ResponsibilitiesYou must provide accurate, current, and complete information when creating your account.You are responsible for safeguarding your account credentials and for all activities that occur under your account.2.4. Membership & Subscription TermsSubscription Fees: The App may require a recurring subscription fee (e.g., $10 per week) for restricted access. Payments are processed securely via third-party services.Membership Review: We reserve the right to review and, if necessary, reject or refund memberships if a user’s profile is deemed unsuitable for the professional nature of our platform. This is intended to maintain a high-quality community primarily for all other users, life science professionals, service providers, and recruiters.2.5. Event Registration TermsEvent Eligibility: Events hosted on the platform are primarily for life science professionals.Acceptance of Registrations: We reserve the right to accept or decline event registrations at our discretion. Not all registrations may be accepted to maintain the quality and focus of the event.2.6. Payment & Refund PoliciesPayment Processing: All payments for subscriptions are processed by secure, third-party services.Refunds: Refunds for subscriptions may be issued at our discretion if the profile or membership is found unsuitable. Detailed refund policies are provided within the App.2.7. Intellectual Property & User-Generated ContentIntellectual Property: All content and materials on the App are owned by Metric Media Pte Ltd or our licensors.User-Generated Content: When you post content on the App, you grant Metric Media Pte Ltd a non-exclusive, royalty-free license to use, modify, display, and distribute your content to operate, promote, and improve the service. This includes the right to use aggregated data (e.g., survey responses, salary expectations, CV information) for research and service development, while protecting individual privacy.2.8. Acceptable Use & Prohibited ConductYou agree to use the App only for lawful purposes and in a manner that does not infringe on the rights of others.Prohibited activities include unauthorized access, distributing malware, harassment, and any conduct that disrupts the service.2.9. Disclaimers & Limitations of LiabilityThe App is provided on an “as is” and “as available” basis, without any warranties, express or implied.Metric Media Pte Ltd shall not be liable for any indirect, incidental, or consequential damages arising from your use of the App.2.10. IndemnificationYou agree to indemnify and hold harmless Metric Media Pte Ltd from any claims, damages, or expenses arising from your use of the App or breach of these Terms.
2.11. Governing Law & Dispute ResolutionThese Terms shall be governed by and construed in accordance with Singapore law. Any disputes arising from your use of the App shall be resolved in the courts of Singapore.
2.12. Modifications to the TermsWe may modify these Terms at any time. Changes will be communicated via the App, and your continued use of the service constitutes acceptance of the updated terms. Please review the Terms periodically.
2.13. Termination & SuspensionMetric Media Pte Ltd reserves the right to suspend or terminate any account or access to the App for violations of these Terms or for any other reason at our discretion.
2.14. Contact InformationFor any questions or concerns regarding these Terms of Use, please contact us at:
Email: hello@pharminex.orgBy using our App, you acknowledge that you have read, understood, and agree to this combined Privacy Policy and Terms of Use.